Website Technologies

Translation Agencies | Translation Companies | Website Translation | Translation Services

QUICK LINKS:
Tel: +44 (0)20 7250 4738 \| +44 (0)1491 671 820

SERVICES:

Typesetting & Studio Services

Creative Services

Digital Asset Management

Centralization

INFORMATION:

About PUSH International

WEBSITE TECHNOLOGIES

Website Management | Ebusiness Support | CMS Solutions

Ebusiness Support

As more businesses benefit from the versatility of the internet to deliver their business services and products into the global marketplace, the need to provide effective customer support has become increasingly important.

Failure to provide customer support can be a real threat to your business success.

PUSH International has provided an email based foreign language customer support service for over two years, perfecting the delivery mechanism and increasing the range of language supported.

We now provide two-way email support for English to and from all major languages.

How the service works

It’s simple!
1.	Your customers simply submit their enquiries, in their own language to your own email address
2.	The emails automatically divert to PUSH, where they are directed to the appropriate translation team
3.	Mail is translated and forwarded to your customer support team for start of business next day
4.	Then the process is reversed, delivering your reply to the customer, from your email address

Benefits

1.	You can centralize your global customer support, with a small team handling many enquiries by email
2.	Your brand is protected in new, non-English speaking markets where you may not yet have full resources
3.	There is no risk of misunderstanding the customers enquiry and no risk of the customer misunderstanding your reply
4.	Customer relationships are enhanced

Contact PUSH
If you would like to discuss e-business solutions with a Customer Relationship Manager telephone 00 44 (0) 1491 671820, or request a call back.